Customer Service Representative

Job Category: Backoffice
Job Type: Full Time
Job Location: Philippines

Job Overview: 

We are looking for enthusiastic Customer Service Representatives to handle inbound and outbound customer inquiries. Candidates must have excellent communication skills and a customer-first mindset.

Job Responsibilities: 

  • Handle customer inquiries via phone, email, or chat.
  • Provide accurate information about products and services.
  • Resolve customer complaints and escalate issues when necessary.
  • Maintain customer records by updating account information.

Job Requirements: 

  • High school diploma or equivalent.
  • Strong English communication skills.
  • Willingness to work in a shifting schedule.

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